Case Status
Log In


Orders Home»Where are the cancelled lines?
  • RSS Feed

Last modified on 6/12/2018 8:20 AM by User.


Where are the cancelled lines?


The order shows as having cancelled items - how does one show the cancelled lines?


Click on the "Show Cancelled" link on the task (blue) bar


(Showing commissioned order - works the same on resell orders.)

When the order is opened, the cancelled lines are not shown - but text with red background shows "Has Cancelled" indicating one or more lines on the order have been cancelled:

To show the cancelled lines, perform these steps:

  1. If not aleady showing, show the task bar by clicking on the spy glasses icon
  2. Click on "Toggle Cancelled"

Cancelled lines will show as "LINE CANCELLED" on the order